Outage and reconfiguration news about ACCESS integrated RP resources and ACCESS' online services

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Subject Type When Affected Infrastructure
502 Bad Gateway Error Affecting JSM Customer Portal in Some Regions Outage Full
ACCESS Ticket System (JSM or RT)
Some errors in JSM automation executions Outage Full
ACCESS Ticket System (JSM or RT)
Unplanned outage to xdmod.access-ci.org and metrics.access-ci.org [RESOLVED] Outage Full
ACCESS Metrics on Demand Service (XDMoD)
Reconfigure ACCESS User Registry Database Outage Full
ACCESS User Identity and OAuth Client Registry
Some slowness in select Jira Services noted from Atlassian Degraded
ACCESS Ticket System (JSM or RT)
Kerberos Replica DNS Work Reconfiguration
ACCESS Kerberos Authentication Service
idp.access-ci.org updated Reconfiguration
ACCESS Identity Management Service
SDSC Expanse: Lustre filesystem back in production use (03/24/2025) Outage Partial
SDSC Expanse Project Storage
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
Service Slowness in Multiple Products (Jira, Jira Service Management, and Confluence) Outage Full
ACCESS Ticket System (JSM or RT)
ACCESS XDMoD Partial Downtime Outage Partial
ACCESS Metrics on Demand Service (XDMoD)
Update registry.access-ci.org Enrollment Plugins Outage Partial
ACCESS User Identity and OAuth Client Registry
FASTER Maintenance, March 10-13 Outage Full
Texas A&M University Dell Cluster with Intel Ice Lake and LIQID (FASTER)
Connection Errors for Jira Service Management in some regions Outage Partial
ACCESS Ticket System (JSM or RT)
Reconfiguration of ACCESS User Registry Reconfiguration
ACCESS User Identity and OAuth Client Registry
SDSC Expanse: Upcoming change to require two-factor authentication on Expanse (Reminder) Reconfiguration
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
SDSC Expanse Project Storage
DUO authentication issues for phone-call-based authentication leading to temporary lockouts. Degraded
ACCESS DUO Multi-factor Authentication
SDSC Expanse Lustre filesystem issues Outage Partial
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
SDSC Expanse Project Storage
Reconfiguration of ACCESS User Registry Reconfiguration
ACCESS User Identity and OAuth Client Registry
SDSC Expanse: Power infrastructure maintenance Outage Full
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
SDSC Expanse Scheduler issue [Resolved] Outage Partial
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
SDSC Expanse Lustre filesystem issues Outage Partial
SDSC Expanse Project Storage
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
Update idp.access-ci.org Reconfiguration
ACCESS Identity Management Service
Reminder: Bridges-2 Additional Hardware and Maintenance Schedule January 27-30 Outage Full
PSC Bridges-2 Regular Memory (Bridges-2 RM)
PSC Bridges-2 Storage (Bridges-2 Ocean)
PSC Bridges-2 Extreme Memory (Bridges-2 EM)
PSC Bridges-2 GPU (Bridges-2 GPU)
Update registry.access-ci.org Email Verification Plugin Outage Partial
ACCESS User Identity and OAuth Client Registry
Jira services are unavailable and have degraded performance in certain regions Outage Partial
ACCESS Ticket System (JSM or RT)
Unscheduled Anvil Outage Degraded
Purdue Anvil CPU
Purdue Anvil GPU
Anvil Cluster Open Ondemand Maintenance - January 17, 2025 Reconfiguration
Purdue Anvil CPU
Purdue Anvil GPU
ACES Maintenance - January 16 Outage Full
Texas A&M University Accelerated Computing for Emerging Sciences (ACES) Cluster
DeltaAI compute outage January 13 Outage Partial
NCSA DeltaAI
Hive Gateway Retirement Retirement
GaTech Hive Cluster
ACCESS XDMoD Unplanned Partial Outage Outage Partial
ACCESS Metrics on Demand Service (XDMoD)
Jetstream2 Planned Outage: January 6–9, 2025 Outage Partial
Indiana Jetstream2
Indiana Jetstream2 GPU
Indiana Jetstream2 Large Memory
Indiana Jetstream2 Storage
Update idp.access-ci.org Reconfiguration
ACCESS Identity Management Service
Update Terms and Conditions for ACCESS User Registry Reconfiguration
ACCESS User Identity and OAuth Client Registry
Delta Emergency Outage Outage Full
NCSA Delta CPU (Delta CPU)
NCSA Delta GPU (Delta GPU)
NCSA Delta Storage (Delta Storage)
DeltaAI Emergency Outage Outage Full
NCSA DeltaAI
Expanse Lustre filesystem issues [Resolved] Outage Partial
SDSC Expanse Project Storage
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
Update "Reply-to" address for email from ACCESS User Registry Reconfiguration
ACCESS User Identity and OAuth Client Registry
Expanse racks impacted by power maintenance Outage Partial
SDSC Dell Cluster with AMD Rome HDR IB (Expanse)
SDSC Dell Cluster with NVIDIA V100 GPUs NVLINK and HDR IB (Expanse GPU)
Discounted Exchange rate for ACCESS credits on Anvil CPU Reconfiguration
Purdue Anvil CPU
Globus downtime at 9:00 am Central on Saturday, November 2, 2024 Outage Full
Globus Data Transfer Services
Issue with /work file system on Delta and DeltaAI Outage Partial
NCSA Delta Storage (Delta Storage)
Bridges-2 Maintenance Wednesday, October 30 - Friday, November 1, 2024 Outage Full
PSC Bridges-2 Regular Memory (Bridges-2 RM)
PSC Bridges-2 GPU (Bridges-2 GPU)
PSC Bridges-2 Extreme Memory (Bridges-2 EM)
PSC Bridges-2 Storage (Bridges-2 Ocean)
Reconfiguration of Duo for ACCESS Reconfiguration
ACCESS DUO Multi-factor Authentication
Delta and DeltaAI scratch and work file system maintenance: October 22nd 6AM to 8PM Outage Full
NCSA Delta CPU (Delta CPU)
NCSA Delta GPU (Delta GPU)
NCSA Delta Storage (Delta Storage)
Anvil Cluster Maintenance, October 21-22 Outage Full
Purdue Anvil CPU
Purdue Anvil GPU
FASTER Maintenance, October 15 Outage Full
Texas A&M University Dell Cluster with Intel Ice Lake and LIQID (FASTER)
Bridges-2 Instability Degraded
PSC Bridges-2 Storage (Bridges-2 Ocean)
PSC Bridges-2 Regular Memory (Bridges-2 RM)
PSC Bridges-2 GPU (Bridges-2 GPU)
PSC Bridges-2 Extreme Memory (Bridges-2 EM)
Upgrade registry.access-ci.org Reconfiguration
ACCESS User Identity and OAuth Client Registry
Anvil outage Outage Partial
Purdue Anvil CPU
Purdue Anvil GPU