8/8/2023 3:56pm ET:

UPDATE 2: The system has been restored to service. All nodes are operational again. All instances that were active prior to the outage should be active again. You may wish to reboot instances if you see any odd behavior prior to opening a ticket. If there are lingering issues, please open a ticket via support.access-ci.org/open-a-ticket

8/8/2023  1:52pm ET:

UPDATE 1 - CPU and Large Memory nodes have been restored to service. We are still working to bring up GPU nodes. Exosphere is operational again. Non-GPU instances that were active prior to the outage should be active again. You may wish to reboot instances if you see any odd behavior prior to opening a ticket. If there are lingering issues, please open a ticket via support.access-ci.org/open-a-ticket

8/8/2023 9:30am ET:

Jetstream2 is currently experiencing an unexpected outage related to power maintenance in the IU Bloomington data center. 

Engineers are currently investigating; please refrain from submitting support tickets for inaccessible instances at this time. This status item will be updated and further notices sent out when all systems are back online. 

Thank you for your patience and understanding as we work through these issues. 

-Jetstream2 Support