Is a login required to submit a ticket?

Submitted by Dinuka De Silva on Mon, 03/13/2023 - 15:02
  • Yes, this is current practice. Researchers and other community members will still be directed to login to access the ticket request functionality. 
  • We are working on a separate form for Resource Providers and ACCESS staff.
  • If a community member cannot login (e.g. need password reset), there is a separate contact page where they can request assistance.