We have been informed of the degraded performance of Jira Work Management, Jira Service Management, and Jira Cloud customers in certain regions. We will provide more details as soon as we have. 

This incident affects: Jira Service Management Web, Service Portal, Opsgenie Incident Flow, Opsgenie Alert Flow, Opsgenie Incident Flow, Opsgenie Alert Flow, Jira Service Management Email Requests, Authentication and User Management, Purchasing & Licensing, Signup, Automation for Jira, and Assist.

https://jira-service-management.status.atlassian.com/incidents/4s58pz6sk3zj

This has been resolved