Submitted by John-Paul Navarro on
News Content

On March 24, 2023, ACCESS introduced a new ticket system based on Jira Service Management (JSM), replacing the previous Resource Tracker (RT) system.

ACCESS users can submit tickets following the links on the ACCESS Support site at:

As additional documention is available it will be listed here:

-- ACCESS Support and Operations

Infrastructure News Type
Reconfiguration
Affected Infrastructure
Distribution Options
Email everyone with access
Start Date
End Date